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Special Offer：this month's Birthday Star
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Numbers of Breakfast are provided based on the number of guests booked.
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Numbers of Dinner are provided based on the number of guests booked.
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Numbers of Ocean Park Ticket are provided based on the number of guests booked. (The package do not include Hualien Ocean Park tickets for children aged 0 to 5.)
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A birthday cake.
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Shuttle service to/from Hualien Station and Hualien Ariport is provided based on the number of guests booked.
Rates & Occupancy
- Rates are based on total occupancy. Please ensure correct number of guests and children's ages are selected at booking. Extra charges apply on-site for discrepancies.
- Adults: Aged 12 and above.
- Children: Aged 6 to 11. Extra charges apply based on the package.
- Reservations Hotline: 03-8123966.
- Voucher holders cannot book online. Any cancellation fees incurred will be at the guest’s expense.
Check-in, Check-out & Transport
Farglory Ocean Park
- Subject to official park regulations: https://www.farglory-oceanpark.com.tw/
- For packages including tickets, check in at the front desk first to collect ticket vouchers before entering the park with valid ID. Advance online purchase is recommended for extra tickets or skipping queues.
Leisure Facilities (Rich Club)
- Hours: 7:00 AM – 10:00 PM (Pool maintenance daily: 12:00 PM – 1:00 PM).
- Complimentary Access: Pool, steam room, sauna, gym, and children's playroom.
- Rules: Socks required for the playroom; swimwear and swim caps required for the pool.
Eco-Friendly Policy
- Single-use amenities (e.g., toothbrushes, toothpaste) and bottled water are not provided. Bedding is not changed during consecutive stays. Please use provided pitchers to refill water at floor dispensaries.
Pet Policy
- Pets are strictly prohibited in guest rooms and public areas. A pet boarding area is available. A cleaning fee of NT$2,000 will be charged, and pets must leave the room immediately if brought inside.
Drone Policy
- Unauthorized drone/UAV operation within hotel premises is strictly prohibited for safety and privacy reasons.
Cancellation Policy
- A deposit of 30% of total room charges will be collected upon online booking in accordance with Tourism Administration regulations. Cancellations or modifications will be charged as follows:
- Cancellation made 14 days in prior to arrival, 100% deposit will be refund.
- Cancellation made between 10 to 13 days in prior to arrival, 70% deposit will be refund.
- Cancellation made between 7 to 9 days in prior to arrival, 50% deposit will be refund.
- Cancellation made between 4 to 6 days in prior to arrival, 40% deposit will be refund.
- Cancellation made between 2 to 3 days in prior to arrival, 30% deposit will be refund.
- Cancellation made 1 day in prior to arrival, 20% deposit will be refund.
- Cancellation made on arrival day, 1 night will be fully charged.
Prevention of fraud reminders:
- Hotel staff and system providers will never contact guests directly regarding online booking errors, installment plans, annual fees, or new promotional campaigns. They will never ask you to provide ATM/credit card details to correct payments, nor request personal confidential information.
- If you receive suspicious calls of this nature, please hang up immediately.If you have any doubts, please call or email the hotel directly for verification. You may also contact the Anti-Fraud Hotline at 165 (National Police Agency, Ministry of the Interior).
